Terms and Conditions

Please read these terms and conditions carefully. They contain important information about your rights and obligations.

1. Introduction

1.1. Please read these terms and conditions carefully before using the website operated by ISATradio (“ISATradio”, “we” or “us”). By accessing and browsing this site, you accept these terms and conditions as they apply to your use of or access to our website.

1.2. If you do not wish to be bound by these terms and conditions, then you may not use our website.

1.3. We are a reseller of products and our website uses an ecommerce dropshipping model. ISATradio is independently owned and operated by ISATradio. We do not claim ownership of the products or brands represented in our catalog.

2. Nature of our website

2.1. Our website is a place for you to select and order products such as desktops, laptops, security cameras, computer accessories, cables, routers, printers, ink cartridges, toner, tablets, smart-home products and related electronics available in our catalog.

2.2. You must meet the minimum legal age applicable to purchases in your jurisdiction and use a permitted payment method displayed on our website.

2.3. Where downloadable or digital products are offered, applicable additional terms may apply.

2.4. Our website sells computer products, peripherals, electronics and related products and may include software products.

2.5. ISATradio is a reseller. Product brands and trademarks remain the property of their respective owners.

3. Use of the ISATradio website

You may use the ISATradio website for lawful personal or commercial shopping purposes. You may not misuse the website, interfere with its operation, attempt to bypass security controls, or use website content unlawfully.

4. Information on our site

We make reasonable efforts to present product information accurately. Product descriptions, images, prices, availability and other catalog information may contain errors or may change. Availability and pricing are subject to confirmation at the time of order.

We may cancel or correct an order if an item is unavailable, incorrectly described or incorrectly priced, and we will communicate with you using the information supplied with the order.

5. Paying for your order

Payment methods and payment timing are displayed during checkout. Your payment may be authorized or charged according to the payment method and gateway used on the website.

6. Order confirmation

An order confirmation does not necessarily mean that the order has been accepted. We may accept, decline, limit or cancel an order where permitted by applicable law, including where stock or pricing information is incorrect.

If we cancel an order after payment has been captured, any eligible refund will be processed using the original payment method where possible.

7. Buying products on our website

7.1. To order a product you will need to follow the ordering procedures displayed on the website.

7.2. Payment and order acceptance occur according to the checkout process and applicable payment-provider rules.

7.3. Product prices are the prices displayed at the time of order, subject to validation and correction where necessary.

7.4. We may refuse an order where permitted by law. If an order is accepted, we will communicate confirmation using the email address provided during checkout.

7.5. You must ensure that information supplied for purchasing is accurate and that the payment method is authorized for your use.

7.6. Customers should review product specifications and compatibility before ordering.

8. Cancellation by us

We may cancel an order where fulfillment is not possible, including where stock is unavailable, delivery cannot be made to the requested area, or an item has been listed incorrectly. Where required, we will notify you and process an applicable refund.

9. Delivery

9.1. Products will be delivered to the delivery address supplied at checkout.

9.2. Delivery times may vary depending on the product, supplier and destination.

9.3. Ownership and risk may pass according to the applicable transaction and governing law.

10. Returns

Returns are subject to the current Refund and Returns Policy displayed on the website and to any product-specific conditions.

Products must be returned in the condition required by the applicable return instructions. Some products may be non-returnable, including opened software, opened consumable products, or products damaged through misuse.

If a product is incorrect, defective, damaged, or otherwise eligible for replacement or refund, contact us promptly so we can provide the applicable instructions.

11. Dispute resolution

Any dispute arising from your use of the website or purchase of products will be handled according to applicable law and any mandatory consumer-protection requirements. Any arbitration or court provisions applicable to a particular transaction will be subject to the law governing that transaction.

12. Modifications to the website

We reserve the right to modify, suspend or discontinue aspects of the website or its content and services. New features, content, products or resources may be subject to these terms and conditions.

13. Information you provide

13.1. Information you provide during registration, ordering or communication must be accurate and complete.

13.2. Personal information is handled according to our Privacy Policy.

13.3. Any material you submit to us must be lawful and must not infringe the rights of third parties.

14. Security

You are responsible for protecting the confidentiality of any account credentials you use on the website. You must notify us promptly of unauthorized use or a security breach involving your account.

15. Applicability of online materials

Website materials are provided for shopping and informational purposes. Third-party content, links and services may be outside our control, and you use them at your own discretion.

16. Copyright and trademarks

The website’s content, branding and other materials are protected by applicable intellectual-property laws. Product and company names and logos belong to their respective owners.

17. Linked sites

Links to third-party websites do not mean that ISATradio endorses those websites. We are not responsible for the content or availability of third-party sites.

18. Availability of our website

We will try to keep the website available but cannot guarantee continuous or error-free operation. You must not attempt to interfere with the proper working or security of the website.

19. Liability

To the extent permitted by applicable law, ISATradio is not liable for indirect, incidental, special or consequential losses arising from use of the website or purchase of products. Nothing in these terms excludes liability that cannot lawfully be excluded.

Where liability is limited by law, any applicable limitation will be interpreted to the maximum extent legally permitted.

20. General

We may assign or subcontract rights and obligations as permitted by law. We may update these terms from time to time and will post the updated version on the website.

If a provision is found to be illegal, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Notices

Notices to ISATradio may be sent using the contact information published on the Contact page. We may contact customers using the information provided during an order.

22. Replacement

These terms replace earlier terms applicable to use of the ISATradio website and sale of products, except where a specific written agreement or mandatory law provides otherwise.

Policy

Your use of the ISATradio website is also subject to our Privacy Policy and Refund and Returns Policy.